Shipping policy
SHIPPING POLICY
OVERVIEW
At FoniFull, we aim to deliver your orders quickly and safely. This Shipping Policy explains how we handle order processing, shipping, and delivery.
By placing an order, you agree to both our Shipping Policy and Refund Policy.
ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During peak periods or high order volumes, processing times may take slightly longer. If this happens, we will notify you.
SHIPPING TIME
After processing, estimated delivery times are:
- United States: 5–10 business days
- International Orders: 7–15 business days
These timeframes are estimates only and may vary depending on location, carrier delays, or customs processing.
SHIPPING CONFIRMATION & TRACKING
Once your order is shipped, you will receive a confirmation email with tracking details.
Tracking information may take 24–48 hours to update after shipment.
SHIPPING COSTS
Shipping fees (if applicable) are shown at checkout. We may also offer free shipping promotions from time to time.
CUSTOMS, DUTIES & TAXES
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in our prices.
FoniFull is not responsible for delays caused by customs clearance.
DELIVERY ISSUES & DELAYS
We are not responsible for delays caused by carriers, weather conditions, customs, or other external factors.
However, if your order is significantly delayed, please contact us at tgceosidrasadaf@gmail.com so we can assist you.
LOST, STOLEN, OR MARKED DELIVERED PACKAGES
Once an order is marked as delivered by the carrier, FoniFull is not responsible for lost or stolen packages.
In such cases, the customer should first contact the shipping carrier.
If needed, we will still do our best to support you in resolving the issue.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping details at checkout.
FoniFull is not responsible for orders shipped to incorrect or incomplete addresses.
If you notice an error, contact us immediately at tgceosidrasadaf@gmail.com.
REFUNDS & RETURNS (IMPORTANT)
All shipping-related issues are handled according to our Refund Policy.
If a return or refund is approved, shipping costs may or may not be refunded depending on the reason for the return, as outlined in the Refund Policy Section.
CONTACT US
For any shipping-related questions, please contact us:
FoniFull
Email: tgceosidrasadaf@gmail.com
Phone: +1 (332) 256-8356
Address: 1216 Broadway, Floor 2, New York, NY 10001, United States